that services are designed so that the voice of the consumer is present


Not to forget about an analytic, creative and innovative take to design. A good service designer walks eyes open, whether there’s a project on or not. She’s a child of nature in mystery shopping and an analyst of everything. Takti employee has this nature deep inbuilt and rejects the idea sometimes behind decisions: “at least I wouldn’t”. It’s rarely enough to decide on what me or you desire, there’s always an array of other focus groups around. We can help you tracing them!

The share of service market in Finland and most western countries exceed  70% of GDP. This is where your business opportunities lay.